Returns & Exchanges

At Perfora, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.

3

Attach the Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Ship and Refund

Drop off your package at any authorized courier location; once received and inspected, your refund will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing