Frequently Asked Questions

Your guide to a seamless shopping experience with Perfora.

What is the estimated delivery time for my order?

Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries, depending on your location.

What is your return and exchange policy?

We offer a 30-day return and exchange window for all unworn items with original tags attached. Simply visit our Returns Portal to start the process.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay through our secure checkout system.

Are your materials sustainably sourced?

At Perfora, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to follow your package.